Terms of service

Last updated: August 13, 2026
This official website is operated by Shenzhen Qinci Xun Network Technology Co., Ltd. (hereinafter referred to as “we”, “us” or “our”). All purchases and order fulfilments on this website are governed by the following Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy and all other supplementary guidelines posted on our website.
Please read these Terms carefully before accessing, browsing or placing any orders on our website. By visiting our site, creating an account, making a purchase or using any services provided through this website, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms. If you do not accept any part of these Terms, you are not authorised to continue using our website or our services.

1. About Our Services

We operate an‑line retail store under the brand Bzzycsc, selling goods to consumers worldwide. We reserve the right at any time to modify, suspend or discontinue any part of the website, features, products or services without prior notice. We shall not be liable to you or any third‑party for any modification, suspension or discontinuation of services.

2. Eligibility to Use

You must be at least the age of majority in your country or region of residence to place orders on this website. If you are under the applicable age of majority, you may use our services only under the supervision and consent of a parent or legal guardian.

You warrant that all information you submit during registration and checkout, including your name, email address, delivery address and payment details, is true, accurate, complete and up‑to‑date.

3. Account Registration

When you create a user account on our website, you are responsible for maintaining the confidentiality of your account username, password and all login activities carried out under your account.

You agree to notify us immediately if you suspect any unauthorised access to your account. We are not liable for any loss or damage arising from unauthorised account use caused by your failure to secure your login credentials. You may not transfer or share your account with third parties.

4. Product, Pricing & Payment

All product descriptions, images and prices displayed on our website are subject to change without advance notice. We reserve the right to correct pricing errors. If a product’s price is listed incorrectly, we reserve the right to cancel your order before shipment, even after an order confirmation email has been sent.

All displayed prices do not include international shipping fees, customs duties, import taxes or other local charges which may be collected upon arrival in your destination country. These additional costs are the sole responsibility of the buyer.

By completing checkout, you authorise us to charge your selected payment method for the total amount of your order. Payment must be received before we begin processing and dispatching your goods. We use secure third‑party payment processors hosted by Shopify to handle all payment transactions.

5. Order Acceptance & Fulfillment

Submission of an order on our website constitutes an offer to purchase products from us. We retain the right to accept or decline your order for any reason, including but not limited to product stock shortages, delivery‑restricted destinations, suspected fraudulent transactions, or errors in product or pricing information.

Once your payment has been verified and your order has been processed, you will receive an order‑confirmation email. This confirmation email only acknowledges receipt of your order and does not constitute our formal acceptance of the contract of sale.

We will arrange shipment in accordance with the timelines set out in our Shipping Policy. Delivery estimates are for reference only and are not guaranteed delivery dates. Delays caused by courier companies, customs clearance, bad weather or other events outside our reasonable control shall not make us liable for compensation.

6. Shipping, Returns & Refunds

All shipping arrangements, delivery rules, return eligibility, exchange terms and refund procedures are defined in our separate Shipping Policy and Refund Policy, which are incorporated into these Terms of Service.

Your submission of a return request does not guarantee approval. All returned items must be sent back in unused, original condition with original packaging. You are responsible for return‑shipping costs unless the return is caused by our error, such as wrong‑item delivery or product quality defects.

7. Intellectual Property Rights

All text, product photographs, graphics, logos, icons, artwork, webpage layout and other content published on this website are the intellectual property of Shenzhen Qinci Xun Network Technology Co., Ltd. You may not copy, reproduce, distribute, modify, repost or commercially use any content from our site without our prior written permission.

8. Prohibited Activities

You agree not to:
  • Use our website for any unlawful, fraudulent or malicious purpose;
  • Attempt to hack, disrupt, overload or damage our website, server or network systems;
  • Use automated tools such as bots, scrapers or crawlers to harvest data from our site without our written approval;
  • Post or transmit offensive, infringing, misleading, harmful content through our comment sections or customer‑support messages;
  • Violate any local, national or international applicable laws while accessing our services.
We reserve the right to block your IP address, suspend or terminate your user account immediately if you violate these prohibited rules.

9. Limitation of Liability

Within the maximum scope permitted by applicable law, Shenzhen Qinci Xun Network Technology Co., Ltd. shall not be held liable for any indirect, incidental, consequential, special damages, loss of profits or revenue arising out of your use or inability to use our website or purchased products.

Our total aggregate liability for any claim related to an order shall not exceed the total purchase price you actually paid for that specific order.

10. Third‑Party Links & Services

Our website may contain hyperlinks leading to external third‑party websites, payment gateways or social‑media platforms. We do not control, endorse or take responsibility for the content, privacy policies or terms of service of these external sites. Your interactions with third‑party websites are at your own risk.

11. Dispute Resolution & Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the People’s Republic of China. Any disputes arising between you and our company shall first be resolved through friendly negotiation. If negotiation fails, disputes shall be submitted to the competent courts located in Shenzhen, Guangdong Province, China.

12. Modifications to Terms

We reserve the right to revise these Terms of Service at any time. Updated versions will be published on this page with a new “Last updated” date. Continued use of our website after changes go into effect means you accept the revised terms. It is your responsibility to review this page periodically.

13. Contact Information

If you have questions, concerns or claims related to these Terms of Service, please get in touch with us using the contact details below:
Company Name: Shenzhen Qinci Xun Network Technology Co., Ltd.

Business Address: Room 204, Building 4, Lane 2, Yingrenshi New Village, Yingrenshi Community, Shiyan Subdistrict, Bao'an District, Shenzhen

Phone: 15871451415

Customer service email: bernard.thomas@bzzycsc.com

Business Hours: Monday to Friday: 9:00 AM – 5:00 PM