Shipping policy

This official website is operated by Shenzhen Qinci Xun Network Technology Co., Ltd. All purchases and order fulfilments on this website are governed by the Terms of Service, Privacy Policy, Shipping Policy and Refund Policy published on our site. By placing an order, you confirm that you have read, understood and agreed to be bound by these policies.
This Shipping Policy sets forth our processing schedules, delivery timelines, shipping fees, customs‑related obligations, package‑tracking rules and other delivery‑related terms applicable to all orders placed on our website.

1. Order Processing Time

Payment confirmed skincare orders will be packed and arranged delivery within 1–3 working days; weekends and official holidays suspend order processing.

2. Shipping Scope & Transit Time

Global mainstream countries and regions available for delivery, estimated transit time as below:
  • North America: 7–15 working days
  • European Economic Area: 8–18 working days
  • Southeast Asia: 5–12 working days
  • Other international regions: 10–25 working days
Shipping cost calculated by product weight, destination country and checkout logistics option. Free-shipping promotions will be launched regularly, threshold subject to shopping cart real-time display.

3. Delivery Responsibility

You must fill in accurate shipping address, postal code and contact phone. If parcel lost, returned or undeliverable due to wrong information provided by you, reship freight shall be borne by yourself. Tracking number will be provided after shipment, you can track logistics status on website.

4. Customs & Import Tax

All cross-border international orders’ import duty, consumption tax and customs clearance fees shall be undertaken by customers according to local customs laws. Bzzycsc cannot control customs inspection standard and clearance speed.

5. Address Modification Rule

Once parcel dispatched, delivery address and logistics channel cannot be revised. If address adjustment needed, contact online customer service within 24 hours after order placement before shipment.